BIG SYSTEM FOR FAST FOOD
Discover Ezeepos small business POS system.
Powerful, incredibly easy to use Point of Sale system for hospitality businesses.
FLOATING OPERATOR
A “floating operator” feature in point-of-sale (POS) systems allows staff members to initiate a transaction on one terminal and seamlessly continue or complete it on another. This functionality enhances operational flexibility and efficiency, particularly in dynamic environments like bars, restaurants, and retail stores.
Key Benefits:
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Operational Flexibility: Staff can move freely between terminals, starting a sale or tab on one device and finalizing it on another, which helps reduce bottlenecks and accelerates service.
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Improved Customer Service: By allowing transactions to be managed across multiple terminals, employees can provide more responsive and personalized service, leading to increased customer satisfaction.
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Enhanced Accountability: POS systems with floating operator capabilities often include detailed management reporting for each operator, facilitating individual reconciliation and performance tracking.
Industry Applications:
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Hospitality Sector: In bars and nightclubs, this feature enables bartenders to start a customer’s tab at one bar and continue it at another, streamlining operations and improving the customer experience
Order Kiosk with iMin Crane1
Ezeepos POS & Card Payments on the iMin Swift2 Pro
SETTING THE SCENE
“Seamless Service with Floating Operators”
Setting: A modern full-service restaurant with an open kitchen, counter service, and a busy dining area. The POS system is integrated with multiple terminals across the venue.
Characters:
- Sophia (Waitress): Efficient and friendly, she knows her regulars.
- Jake (Bartender): Quick on his feet, managing drink orders at the bar.
- Customer (Anna): A busy professional, dining in a rush.
Action:
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Sophia approaches Anna’s table with a smile:
- “Hi Anna! Ready for your usual or trying something new today?”
- Anna nods, “My usual, please, but I only have 30 minutes.”
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Sophia inputs Anna’s order at the closest POS terminal in the dining area. The floating operator feature tracks the order under Sophia’s profile.
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Moments later, Jake receives a notification at the bar terminal about Anna’s drink order. Using the same floating operator system, he prepares and marks the drink as ready.
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Sophia, now attending another table, sees Anna signaling for her bill. She’s currently far from the dining area terminal but close to the counter.
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Sophia uses the counter terminal to pull up Anna’s order instantly, thanks to the floating operator feature. She processes the payment quickly and hands Anna her receipt.
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Anna smiles, “Thanks for the speedy service, Sophia! You’re a lifesaver.”
Benefits Highlighted in the Scene:
- Efficiency: Sophia doesn’t waste time running to a specific terminal, speeding up the service.
- Customer Experience: Anna’s limited time is respected, keeping her satisfied and likely to return.
- Teamwork: Jake and Sophia seamlessly collaborate through the system without interruption.
Flexible POS built for your industry.
Hospitality sector.
Cafe’s, Wine bars, restaurant’s, quick service, contract catering, exhibition catering, mobile catering, take-aways.
Why Customers Love Ezeepos
Easy To Use
"An intuitive user interface that combines simplicity with robust functionality, ensuring ease of use without compromising on advanced features."
Affordable
Local Support
"Local support you can count on – no call centers, just accredited suppliers nearby, ready to assist you every step of the way."
All features in one easy to use POS software solution for hospitality.
We don't believe in basic or premium editions.
Ezeepos is one feature rich software solution available at a cost effective monthly subscription with NO lengthy contract. Every subscription comes with our leading cloud management solution which controls one or many locations.
Simple user interface
Unlimited Products
We don't offer different levels of software. Ezeepos comes with unlimited number of products "out of the box".
Unlimited Operators
Some POS solutions limit the number of operators you can have in your system. Ezeepos doesn't.
POS On The Go
Embed your POS solution on your payment device. Ideal for catering on the move.
Stored Tables & Tabs
With Ezeepos any operator can start a 'Sale/Tab' on one terminal and add to or finalise the sale on another terminal.
Dynamic Screens
With the Ezeepos ‘Dynamic Screen’ feature all you need to do is create the product, assign it to a category.
Allegen Control
Query allegen information at the service. Allegen information populated through from ingredients.
Card Payments
Ezeepos is fully integrated to the following:- Dojo, Teya, Sum-Up and eMerchantpay
Cooking Instructions
Cooking instructions can be input at order and displayed on Kitchen order prep screens in the kitchen.
Price Levels
Ezeepos offers up to 6 different price levels per product. These can be used in many different scenarios.
Promotions
Promotions can be actively monitored, allowing management to easily adapt promotions for maximum benefit.
Multi-Site Control
Control Single or Multi-Site estates from our cloud based back-office mangement solution. Sales reporting, profitability all centralised.
Take Control
Leading cloud based back office
Every business has access to our cloud based back-office solution. Control your entire business portfolio from any location.
The cloud back office approach allows you to carry out changes without tying up the POS solution and can even be changed in advance and updated at a specific time selected by you.
Monitoring stock shortage or identifying staff error notification is only a small part of the cloud based back office solution.
With a wealth of management reports available at the touch of a button, our cloud back office offers an easy to use back office solution cutting down mundane tasks.
Dashboard
Quick & easy dashboard gives you an overview of sales performance, operator performance, product trends and much more
Analytics
Fully encompassing reporting on all aspects of your business. Financial reporting, Profit & loss, stock valuation are just a few.
Products
Simply add new products or update existing products and your POS terminals will be updated. Alternatively, schedule updates for later
Inventory
With real time inventory, you can control your ingredients and product inventory on the fly. Stock valuation's available instantly.
Reports
Display a wide range of sales reports on products, operators or financials over a range of time periods
Product Orders
Our cloud solution provides management tools to process product order based on stock levels or product trends.
Products Costings
Suggest sell price based on recipe costing and margin. Report on items not achieving you desired margin
Monitor Sales
Monitor service on the fly. Check notifications of refunded sales and low stock inventory "real time"
Frequently Asked Question?
Want to know a little more
We've listed a handful of commonly asked questions. If your question is not shown, why not contact us.
What is an EPOS system?
Electronic Point of Sale (EPOS), sometimes referred to as Point of Sale (POS), is a combination of hardware and software designed to help you run your business more effectively. Where traditional till systems record sales, EPOS systems not only record this transactional information but can then generate detailed reports in response to the input data.
How does an EPOS system work
An EPOS system connects to the internet and integrates with payment providers to process cash and credit/debit transactions. It also stores all of your data securely in the cloud so that you can access it anywhere and from any device.
If you dont have internet connection on your site, don't worry. Some of the iMin terminals have option to fit a data sim. We offer multi network data sims that will use the strongest network in your area
What makes your POS system different
We do not operate a centralised call centre. Our systems are provided by system providers local to your business. Local installation, training and ongoing support is availabe as required.
How much does a system cost
The cost of an EPOS system varies depending on your system requirements. Due to the lower cost of Android hardware from iMin our systems are significant cheaper than a windows operating system alternative. Systems can be offered with a low upfront cost followed by a monthly charge. By paying monthly your new system is paying for itself as your trade, whilst not impacting on cash flow.
Does your system have inventory control?
Ezeepos is supplied with our leading cloud back office. Full inventory control is included as part of our system, which also incorporates recipe control, stock purchase orders, recommended stock orders and allergen control. Full stock valuation and profitability is all included as part of our systems.
Do you integrate to credit card terminals?
Our systems integrate with Dojo / Paymentsense, Sum-Up & eMerchantpay credit card solutions. If you are already a customer of one of the above payment providers we can probably integrate to your existing device.
For more information on key sectors and product suitability see links:-
Restaurants
Café Bistro
Bars and Wine Bars
Fast Food
Contract Catering
Mobile Catering